Help & Support

Your bills will be separated across Virgin Media and O2. You'll be able to see your O2 mobile bill in My O2,
To see your broadband or TV bill, please check your My Virgin Media account,

Need help from Virgin Media?

If you need help with you Virgin Media broadband, TV or home phone check out the help topics below

Need help from O2?

If you need help with your O2 mobile check out the help topics below

Other ways to get help

If you want to discuss your discuss Virgin Media products like TV or broadband,
you can contact your Virgin Media customer service team.
If you want to discuss your O2 mobile products,
you can contact your O2 customer service team. You can also visit an O2 store.

Find an O2 store

FAQs